Frequently Asked Questions

Find answers to common questions about our gourmet chocolates

How should I store my chocolates?

To maintain freshness, store your chocolates in a cool, dry place between 65-68°F. Avoid refrigeration as it can cause blooming or condensation.

Do you offer vegan or dairy-free options?

Yes, we offer a selection of high-quality dark chocolates that do not contain dairy ingredients. Please check specific product labels for allergen details.

Are your products nut-free?

While we offer products without nuts, all of our chocolates are manufactured in a facility that processes peanuts and tree nuts.

Can I include a gift message with my order?

Absolutely. You can add a personalized gift message during the checkout process at no additional cost.

How long will the chocolates stay fresh?

Our chocolates are best enjoyed within 3-4 weeks of delivery. Truffles have a shorter shelf life, while solid chocolate bars last up to 6 months.

Do you ship during warm weather?

Yes, during summer months we use insulated packaging and ice packs to ensure your chocolate arrives in perfect condition.